1. Introduction

This Privacy Policy explains how A Hint of Olive & Rosemary collects, uses, stores, and protects your personal information. We are committed to safeguarding your privacy and complying with UK GDPR and the Data Protection Act 2018.

By using our website or placing an order, you agree to the practices described in this policy.

​

2. Who We Are

A Hint of Olive & Rosemary Carterton, Oxfordshire, United Kingdom Email: ahintofoliveandrosemary@gmail.com Website: www.ahintofoliveandrosemary.com

We are the “data controller”, meaning we decide how your personal information is used.

​

3. Information We Collect

We may collect the following information:

• Personal details: name, email address, phone number

• Order information: billing address, delivery address, purchase history

• Payment information: processed securely by third‑party payment providers; we do not store card details

• Technical data: IP address, browser type, device information

• Cookies: small files used to improve your browsing experience (see Cookie Policy)

​

4. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase

• Respond to queries or customer service requests

• Send marketing emails if you have opted in

• Improve our website and customer experience

• Comply with legal obligations

We will never sell your personal data.

​

5. Legal Basis for Processing

We process your information under the following lawful bases:

• Contract: to fulfil your order

• Consent: for marketing communications

• Legal obligation: for accounting and tax purposes

• Legitimate interests: to improve our website and services

​

6. Sharing Your Information

We only share your data with trusted third parties when necessary, including:

• Delivery companies

• Payment processors

• Website hosting providers

• Professional advisers (e.g., accountants)

These parties must keep your information secure and use it only for the purpose required.

​

7. Data Storage & Security

We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access.

Your information is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy.

​

8. How Long We Keep Your Data

We retain personal data only for as long as required:

• Order records: up to 6 years (legal requirement)

• Marketing data: until you unsubscribe

• Website analytics: typically 12–24 months

​

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (in certain circumstances)

• Withdraw consent for marketing

• Request restriction of processing

• Object to certain uses of your data

• Request data portability

To exercise any of these rights, please contact us at: ahintofoliveandrosemary@gmail.com

​

10. Marketing Communications

You will only receive marketing emails if you have opted in. You may unsubscribe at any time by clicking the link in the email or contacting us directly.
 

11. Cookies

Our website uses cookies to improve functionality and performance. You can manage or disable cookies through your browser settings. A full Cookie Policy is available separately.
 

12. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites.
 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
 

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at: ahintofoliveandrosemary@gmail.com